Privacy Policy 

Effective Date: January 31, 2025

1. Introduction

Welcome to Onyx & Oak Homes. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and mobile messaging program.

By using our services or opting into our SMS communications, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any other details you provide when contacting us or opting into SMS messaging.
• Automated Information: Device data, browsing history, and cookies collected through our website.
• SMS Data: If you opt into our text message program, we collect and store your phone number and any messages exchanged with us.
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3. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to inquiries and requests.
• Send build communications, including SMS updates and offers.
• Ensure compliance with legal requirements.
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• Your privacy is important to us. We do not sell, rent, or share your phone number with third parties for marketing purposes.  Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Opt-in data and consent will not be shared with third parties.
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4. Mobile Messaging Program

Opt-In Process

By opting into our mobile messaging program via our contact form, you consent to receive recurring SMS messages from Onyx & Oak Homes. You agree to receive informational and promotional messages (build updates, offers, etc.) from Onyx & Oak Homes.

Message Frequency

You may receive up to 20 messages per month related to build updates, orders, and customer support. 

STOP Instructions

To opt out of our SMS program, text STOP to 208-497-5320. After sending STOP, you will receive a confirmation message, and no further messages will be sent unless you opt in again.

HELP Instructions

For assistance, text HELP to 208-497-5320 or contact us at [email protected].

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s plan.

Privacy Policy Link

For details on how we handle your personal information, visit our full privacy policy at https://onyxandoakhomes.com/privacypolicy/ . 

• Your privacy is important to us. We do not sell, rent, or share your phone number with third parties for marketing purposes.  Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Opt-in data and consent will not be shared with third parties.
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5. Data Sharing & Security

We do not sell, rent, or share your personal information. We implement strict security measures to protect your data. 

• Your privacy is important to us. We do not sell, rent, or share your phone number with third parties for marketing purposes.  Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Opt-in data and consent will not be shared with third parties.
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6. Your Rights & Choices

You have the right to:

• Opt out of SMS marketing.
• Request access, correction, or deletion of your personal information.
• Adjust cookie preferences on our website.

7. Contact Us

If you have questions about this Privacy Policy, contact us at:

Onyx & Oak Homes
(208) 497-5320
 [email protected]

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Terms and Conditions

1. Acceptance of Terms

By accessing and using the Onyx & Oak Homes website, services, or SMS messaging program, you agree to abide by these Terms and Conditions. If you do not agree, please discontinue use immediately.

2. Use of Services

You agree to use our services only for lawful purposes and in a way that does not infringe on the rights of others. Misuse of our website, SMS program, or any related services may result in termination of access.

3. Mobile Messaging Terms

By opting into our SMS program, you acknowledge:

• You are the owner or authorized user of the mobile number provided.

• You agree to receive informational and promotional messages (build updates, offers, etc.) from Onyx & Oak Homes

• You consent to receive automated marketing messages.

• You can opt out at any time by replying STOP.

4. Intellectual Property

All content on our website, including text, images, and branding, is owned by Onyx & Oak Homes and may not be copied, reproduced, or distributed without our permission.

5. Limitation of Liability

Onyx & Oak Homes is not responsible for any direct, indirect, or incidental damages resulting from the use of our services. We do not guarantee uninterrupted or error-free service.

6. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

7. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of Idaho.

8. Contact Information

For questions about these Terms and Conditions, contact us at:

Onyx & Oak Homes
(208) 497-5320
[email protected]